We recently asked ICA to review our documents to make sure we had everything for the Consulate appt. My initial phone call was with Marco, who explained the process of going through the Consulate or doing it in Italy. Since we already had the Consulate appt, we stayed with them. Next, we emailed the documents we had for their review. To me, Anna went above and beyond what we asked. She was so helpful and made sure we had everything for the appt. in October 2019. Only had a few more things to get for the Consulate and as of February 10,2020, my husband is officially a recognized Italian citizen🇮🇹. We are so grateful for the help we received from ICA! Mille Grazie 🇮🇹